How to Check PerYourHealth Payment Status Online
After making a medical bill payment through PerYourHealth.com, you'll want to confirm it was processed successfully. This comprehensive guide shows you multiple ways to check your payment status, understand processing times, and what to do if there are any issues with your payment.
Understanding Payment Processing Timeline
PerYourHealth payments process differently depending on the payment method you choose. Understanding these timelines helps you know when to expect confirmation:
Credit/Debit Card Payments
Account Update: Immediate - Your PerYourHealth account shows the payment right away
Bank Processing: 1-2 business days - Charge appears on your card statement
Provider Notification: Immediate - Healthcare provider sees the payment instantly
Bank Transfers (ACH)
Account Update: Immediate - Your PerYourHealth account shows pending status
Bank Processing: 2-3 business days - Money withdrawn from your bank account
Provider Notification: After processing - Provider sees completed payment after bank clears it
Weekend/Holiday Payments
Account Update: Immediate - Your account updates immediately regardless of day
Bank Processing: Next business day - Banking holidays may delay processing
Provider Notification: Standard timeline - Follows normal processing schedule
Primary Methods to Check Payment Status
Use these methods to verify your payment was processed successfully:
PerYourHealth Online Account
The most direct way to check your payment status is by logging into your PerYourHealth account:
- Visit PerYourHealth.com and log in with your account number
- Look for "Payment History," "Recent Transactions," or "Account Activity"
- Find your recent payment and check its status (Completed, Processing, or Failed)
- Click on the payment for details including date, amount, and confirmation number
Email Confirmation
PerYourHealth sends automatic payment confirmations to the email address associated with your account:
- Check your inbox immediately after payment for a confirmation email
- Look for emails from PerYourHealth or your healthcare provider's billing department
- Save the confirmation email for your records - it contains important details
- Check your spam folder if you don't see the confirmation in your inbox
Bank or Credit Card Statement
Your financial institution provides another way to verify payment processing:
- Log into your online banking or credit card account
- Check recent transactions for a charge from PerYourHealth or your healthcare provider
- Note the transaction date and amount - should match your payment
- For bank transfers, check that funds were withdrawn from your account
What Payment Statuses Mean
PerYourHealth uses different status indicators to show where your payment is in the processing cycle:
Completed/Processed
Meaning: Your payment was successfully processed and applied to your account
Action needed: None - your payment is complete
Next steps: Keep the confirmation for your records
Pending/Processing
Meaning: Your payment was received but is still being processed (common with bank transfers)
Action needed: Wait for processing to complete
Next steps: Check back in 1-2 business days
Failed/Declined
Meaning: Your payment could not be processed due to insufficient funds, expired card, or other issues
Action needed: Try the payment again with correct information
Next steps: Update payment method or contact your bank
Cancelled
Meaning: The payment was cancelled before completion
Action needed: Make a new payment if still needed
Next steps: Ensure you complete the payment process fully
Troubleshooting Payment Status Issues
If you're having trouble confirming your payment status, try these solutions:
Payment Not Showing in History
Possible causes: Payment failed, you used wrong account, or system delay
Solutions: Check your email for confirmation, verify you logged into the correct account, or wait a few minutes and refresh
Confirmation Email Not Received
Possible causes: Wrong email address, email filtered to spam, or payment didn't complete
Solutions: Check spam folder, verify email with billing department, or check payment status online
Bank Shows No Charge
Possible causes: Payment failed, processing delay, or wrong payment method used
Solutions: Check PerYourHealth for failed payment status, try payment again, or use different payment method
Wrong Amount Charged
Possible causes: Processing fees, duplicate payment, or entry error
Solutions: Review payment details, check for processing fees, or contact billing department immediately
Payment Confirmation Details to Save
When you confirm your payment was processed, save these important details:
Confirmation Number
Unique identifier for your payment transaction. Essential for any payment disputes or inquiries.
Payment Date and Time
Exact timestamp of when your payment was processed. Important for proving timely payment.
Payment Amount
Total amount charged including any processing fees. Should match what you authorized.
Payment Method Used
Which card or bank account was charged. Helpful for bank statement reconciliation.
Account Balance After Payment
Remaining balance on your medical account after the payment was applied.
Check your PerYourHealth payment status by logging into your account or reviewing your email confirmation.
Check Payment Status NowWhat to Do If Payment Issues Occur
If you discover problems with your payment, take these steps:
Double Payment Charged
Immediate action: Contact your provider's billing department with both confirmation numbers
Documentation: Save both payment confirmations and bank statements
Timeline: Refunds typically process within 5-10 business days
Wrong Amount Charged
Immediate action: Call billing department immediately with payment confirmation
Documentation: Screenshot the payment details from PerYourHealth
Resolution: May require payment adjustment or refund of difference
Payment Not Applied to Account
Immediate action: Provide payment confirmation to billing department
Verification: They may need to research the payment transaction
Resolution: Payment should be manually applied to your account
Payment Failed but Bank Shows Charge
Immediate action: Contact both your bank and the billing department
Documentation: Provide bank statement showing the charge
Resolution: May require payment reversal or manual application
Long-Term Payment Tracking
For ongoing medical billing management, establish these tracking habits:
Create a Payment Log
Keep a spreadsheet or notebook tracking all medical payments with dates, amounts, and confirmation numbers. This helps with tax deductions and insurance claims.
Set Calendar Reminders
Set reminders to check payment status a few days after making payments, especially for bank transfers that take longer to process.
Save Digital Receipts
Create a dedicated folder in your email for PerYourHealth payment confirmations. This makes finding past payments easy when needed.
Regular Account Reviews
Log into PerYourHealth monthly to review your payment history and ensure all charges are correct and payments are properly applied.
Understanding Payment Processing Fees
When checking payment status, be aware of processing fees that may affect the total amount:
Credit Card Fees
Typically 2-3% of the transaction amount. These fees are usually disclosed before you confirm payment.
Debit Card Fees
Usually lower than credit cards, around 0.5-1% of the transaction amount.
Bank Transfer Fees
Often the lowest fee option, sometimes free. Processing takes longer but saves money on larger bills.
Fee Disclosure
PerYourHealth shows all fees before you complete payment. Review this screen carefully to understand the total charge.
Fee Impact on Payment Status:
Processing fees are separate from your actual medical bill amount. When checking payment status, ensure you're looking at the correct total amount including any applicable fees.